East Sussex County Council contracts the main alcohol and drug treatment service in the county, called STAR (also known as Change, Grow, Live). The service covers everything from working with people who are worried they are drinking a bit too much to providing access to in-patient rehabilitation for those with more serious drug addiction.
The contract is coming up for renewal in 2025 and in preparation for this we’re thinking about what the new service should look like. This survey is aimed at anyone who wants to get involved in shaping the future of the service, regardless of your experience of alcohol and drugs misuse or treatment services.
We want something that works for residents across the county so we’re speaking to as many people as possible to understand what they want from a service like this and how we can make it accessible to anyone who needs it. If you don’t have any direct experience, we’d still like your thoughts, as hearing from the whole community gives us valuable insight.
The survey will take up to 15 minutes to complete and you have the option to use the ‘Save and come back later…’ button at the end of each page if you need more time to finish later. If you would like to see the questions before you start you can find them in the preview section later on.
If you need the survey in an alternative format, such as large print or on coloured paper, or you need it in another language, please contact us. You can also get in touch if you prefer to have the survey printed and posted to you.
What happens next?
What you tell us in the survey will help us design the specification for the new service. We'll share a summary here of the learning from the survey and what we've done as a result later this year.
Privacy information: This survey is anonymous and we don't ask you to provide any personal information. There is an optional 'about you' section at the end. Please ensure that any comments you make don't include any names or personal details of you or anyone else. You can find our privacy notice about how the data will be stored and processed by East Sussex County Council on our website
There are five pages in the main part of the survey, as well as an optional 'about you' equalities section at the end. You don't need to have experience of alcohol and drug misuse or treatment to take part in the survey. If a question isn't relevant to you please skip it and move on to the next one.
The questions cover:
seeking support with alcohol and drug use,
your awareness of individual services,
what a good service looks like,
barriers to accessing services, and
your experience with alcohol and drugs.
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