Have your say about Residential Services & Southview Day Service

Closed 13 May 2016

Opened 15 Feb 2016

Feedback Updated 17 Jun 2016

We Asked

We asked what you thought about our plan to change the way we provide residential and day services in the Crowborough area.

You Said

Most people are very positive about our plans. Some people are worried about things changing. People had lots of ideas for how we could help them to prepare (see results section above).

We Did

We will work closely with people and their relatives and carers to get used to the changes. We will use your ideas to help people prepare. We will also involve everyone in the improvement work at Hookstead.

Results Updated 17 Jun 2016

People took part in a number of ways:

  • 90 people filled in a comment form
  • All the residents had a 1-2-1 meeting and 12 of 16 attended the group meetings
  • 10 relatives and family of residents had a 1-2-1 meeting
  • 42 clients and parents and carers went to the Southview information meetings
  • 2 people wrote to us or talked to us about the consultation

 

What you like about our plans

Most people are very positive about our plans.

The new building: They think the new building would be better for residents and for the day service. It would be better for people who use wheelchairs. People like the idea of having more space in their bedrooms and having their own bathroom.

Decorating the new building: People want to choose paint colours and furniture for their bedrooms. People want to be involved in choosing how to decorate the new day service. Family and carers say the building work must be as nice as Greenwood.  

Activities: People like the idea of having more space for activities. They like the idea of having a better garden. People say it is important to have lots of community activities and outings. They like the idea of living nearer to town and the shops.

Staff: People say it is important to keep the same staff at the new building.

What people are worried about

Some people are worried about things changing. A few people are not sure about moving to the new building.

Your things: People are worried about how their furniture and belongings would be moved to the new building.

Travel: Some family members say it will mean longer journeys to visit their relatives.  A few people are worried about travelling to the new building for their day service.

People and security: A few people are worried that the new building would have too many people in it and be too noisy. People say it is important that the new building is safe and secure.

Sharing the new building: Some people are worried about how the two services would share the same building.

The Extended Day Service: Family and carers say it is important that the Extended Day Service is still offered.

How we can help people to prepare if the plans go ahead

People had lots of ideas for how we could help them to prepare.

Involving and helping people: People said we should work closely with them and their family and carers to help them get used to the changes. People need time to get used to the changes. People said we should ask what they think about the plans for the new building. They want to choose their furniture and paint colours.

Information:  People want to be kept up-to-date with what is happening. People want more information about the plans for the new building.

Opening the new building: People suggested having an opening day or party when the new building is ready.  A few people said that there should be a welcome pack for visitors. It will be important to ask people what they think about the new building and services. 

Easy read summary

Download the Easy Read consultation summary below:

Files:

Overview

We wanted to hear what you think about our plan to change the way we provide residential and day services in the Crowborough area.

The recommendations we consulted on have now been agreed by the Lead Member for Adult Social Care & Community Safety. View the papers for Lead Member meeting here (see item 4)

This means that we will refurbish the Hookstead site, subject to formal consents, to create:

  • alternative and enhanced accommodation for clients currently living within the three Learning Disability residential services (The Gables Residential Home and Beacongate Residential Home, both in Crowborough; and Greenacres Residential Home in Chailey), and
  • a replacement site for Southview Close Day Service, in Crowborough.

 

Please contact us if you are having trouble downloading any of the PDFs or would like printed copies. 

What Happens Next

We have written to everyone who uses the services to let them know what has been agreed and what will happen next. It is important to say that nothing will change straight away. Everyone will be told about any changes that might affect them before they happen.

We will involve clients, relatives and families in the improvements to the Hookstead building to make sure it can meet the needs of everyone that chooses to either live there or attend the service. If you have any questions, please contact us via the contact details to the right.

Areas

  • Lewes

Audiences

  • Carers
  • Parents, carers or guardians
  • People who use our services

Interests

  • Learning disability or difficulty
  • Care and support services (adults)