Bus Service Improvement Plan Survey

Closed 14 Sep 2021

Opened 17 Aug 2021


East Sussex County Council is developing a Bus Services Improvement Plan in collaboration with the county's bus operators.

This is in line with the Government's recently published National Bus Strategy - Bus Back Better, which requires all English local transport authorities to work with operators to come up with achievable plans for improving their local services and encouraging more people to use them. Central Government has pledged £3 billion in funding across the country to help deliver these plans. We would like to secure a fair share of this funding to improve bus travel across East Sussex.

As an important part of the Bus Service Improvement Plan, we want to hear what you think would improve local bus services and what would make you use buses more. We are keen to hear from people of all ages who already use buses and those who do not.

Please respond as soon as possible. Responses will help in the first Bus Service Improvement Plan.

Please note that the responses you provide will only be used for the purpose of shaping the content of Bus Service Improvement Plans.

Why your views matter

How to take part in this consultation

The consultation runs for four weeks from Tuesday 17 August to Tuesday 14 September 2020.

We will do all we can to make it as easy as possible for everyone to have their say. 

There are a number of ways you can give us your views:

  • By completing this online survey 
  • By printing a copy of the survey at the bottom of this page 

If you have any questions about this consultation, need help to take part, or need a copy of the information in a different format or another language, please contact us by email at publictransport.pts@eastsussex.gov.uk or by phone 0345 608 0194 (Press 1).

This consultation is anonymous, although we do ask respondents to complete an optional 'About You' section at the end. You will find more information in that relevant section.

Please make sure that any comments you submit don't include any names or personal details of you or anyone else. For more information about how the data will be stored and processed by East Sussex County Council, please contact the consultation team.

Read the full privacy notice here: https://www.eastsussex.gov.uk/privacy/consultation-hub/.

What happens next

Your views will enable us to develop our first Bus Service Improvement Plan that we will be submitting to central government by the end of October 2021.


  • All Areas


  • Anyone from any background


  • Children and young people
  • Older people
  • Health and wellbeing
  • Disability
  • Satisfaction with services
  • Strategies and policies
  • Economic development
  • Planning
  • Environment
  • Businesses
  • Consumer services
  • Safer Communities
  • Community organisations
  • Public Transport