Have your say on the future Employers' Liability Insurance service

Closes 29 Apr 2025

Opened 1 Apr 2025

Overview

Do you or someone you support receive a personal budget to employ a personal assistant? If so, we want to hear from you. 

East Sussex County Council Adult Social Care supports people who employ personal assistants using a personal budget. Our contract with the insurance company Mark Bates Ltd ends in September. Therefore, we're reviewing options for who provides employers’ liability insurance in the future for the people we support.

A personal budget is an agreed amount of money that East Sussex County Council and an individual contribute to cover the cost of that individual's care and support. 

Why your view matters

When someone employs a personal assistant in the UK, they must have employers’ liability insurance by law. This insurance includes covering costs if the person you employ suffers injury or illness whilst working for you. For more information on employers’ liability insurance take a look at the Independent Lives employers liability insurance factsheet, or visit their website.

We are keen to hear about your experience of using employers’ liability insurance. Your feedback will help us choose who will provide this service in the future. We want to ensure that the provider we choose gives individual specialist employment advice and legal support, as well as value for money.

If you currently have employers’ liability insurance your current insurance policy will not be affected by any changes. 

Taking part

If you are completing this survey on behalf of someone you support, please answer as if you were them. 

The survey takes up to 10 minutes to complete. You can use the ‘Save and come back later…’ button at the end of each page if you don’t want to complete the survey all in one go. A summary of the survey is given in the 'Take a look at the survey topics before you start:' section near the bottom of this page.

If you need support to take part or need the survey printed and posted to you, in large print or on coloured paper, or in another format please get in touch using the contact details provided.

Next steps

Once we have details about the outcomes of your feedback and who will provide the employers' liability insurance service in the future, we'll post information about it on this overview page. Keep a copy of the link to this page shown below: 

https://consultation.eastsussex.gov.uk/adult-social-care/employers-insurance 

Take a look at the survey topics before you start:

There are three pages in the main part of the survey, with eight questions. If a question isn't relevant to you or you don’t want to answer, please skip it and move on to the next one. 

The topics are:

  • About you (including if you employ a personal assistant)
  • Your experiences of employers’ liability insurance
  • What matters to you when getting employers’ liability insurance

Privacy information: This survey is anonymous and we don't ask you to provide any personal information. Please ensure that any comments you make don't include any names or personal details of you or anyone else. You can findour privacy noticeabout how the data will be stored and processed by East Sussex County Council on our website.

Give us your views

Areas

  • All Areas

Audiences

  • Residents of East Sussex

Interests

  • Care and support services (adults)