Let’s talk about care and support at home

Overview

Do you have experience of having care and support at home, or support someone who does? 

East Sussex County Council would like to hear your anonymous feedback on what is working well and how we could improve services providing care and support at home in the future. 

What do we mean by care and support at home?

Care and support at home means you have a care worker from an agency, who visit's your home to help you with your daily routine and livings needs.  

Why your view matters

Understanding people's experiences and changing needs helps us improve the services we fund that provide care and support in the home. This means more people can get the right support at the right time. 

Therefore, we'd like people who currently access care and support at home, or have in the last year, to tell us: 

• your experiences of care and support at home services
• what is important to you about care and support at home
• what support you might need in the future

Taking part

You can take part as either someone receiving care and support at home, or as a carer of someone who does (a carer is someone who regularly looks after someone who could not cope without your help). Someone you trust can help you enter your answers or complete it on your behalf.

The survey takes roughly 10 minutes to complete. You can use the ‘Save and come back later…’ button at the end of each page if you don’t want to complete the survey all in one go. If you need support to take part, or need the survey printed and posted to you, or in another format please get in touch using the contact details provided.

Next steps

We will share the results, including how your feedback has been used and the outcomes, on our consultation website in early 2027.

Privacy notice: This survey is anonymous, and we don't ask you to provide your name or any personal information. Please ensure that any comments you make don't include any names or personal details of you or anyone else. Your privacy is important to us. You can read more about how your data will be stored and processed in our full privacy notice.