The People Bank

Get involved and help shape adult social care services




What is the People Bank?

The People Bank is a group of volunteers working with East Sussex County Council.

Members get involved in opportunities, sharing their knowledge, and lived experience to help influence the way that social care for adults is provided in East Sussex.

Being a People Bank Volunteer makes a difference to others but also offers opportunities to connect with new people, develop new skills and grow your confidence.

Learn more

Cartoon people talking.

Recent People Bank activity and outcomes

Recruiting a personal assistant checklist user testing - People Bank Involvement

Following the closure of Support with Confidence, a checklist has been created to support residents in choosing a personal assistant (PA). The checklist provides information on what a PA can do,...

Closed 24 May 2024
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Assessment waiting times letter review - People Bank involvement

Adult Social Care has developed a holding letter to acknowledge delays that residents experience waiting for the client/carer assessment they were referred for. The letter aims to assure residents...

Closed 24 May 2024
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NHS Health Check feedback survey review - People Bank Involvement

Background Public Health commissions NHS health checks in East Sussex for certain people aged 40-74. It aims to prevent heart disease, stroke, diabetes, and kidney...

Closed 5 April 2024
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Linked Alarm survey review - People Bank involvement

East Sussex County Council installed new ‘linked’ smoke alarms in the homes of 40 clients receiving telecare support. In order to assess the impact the alarms have had for our clients, a survey will...

Closed 1 March 2024
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Financial Assessment letters format review - People Bank involvement

East Sussex County Council’s Financial Services Team send out a high volume of multi-page documents to clients, family members and representatives. The Team wanted to know whether it would be...

Closed 1 March 2024
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Reviewing the feedback and complaints leaflet - People Bank Involvement

We are making changes to one of our information leaflets that tells residents about adult social care. The aim of the leaflet is to explain to residents how they can share feedback with us or make a...

Closed 7 February 2024
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Get involved

Join the People Bank: Get involved and help shape adult social care and health support and services

What is the People Bank? The People Bank is a group of volunteers working with East Sussex County Council. Members get involved in opportunities, sharing their knowledge and lived experience to help influence the way that social care for adults is provided in East Sussex. Involving People Bank members in our work is one way in which the council consults and engages with clients, carers and residents. Working in partnership helps us to get a clearer...

Update your existing People Bank member details

If you are an existing member and need to update any of your contact details or communication preferences, you can do this using the link to the online form below. If you would like to update details regarding your: areas of interest for involvement, experience, or communication and access needs, please either contact us or complete the new member application form which can also be found by following the link to the online form below. Privacy information:...