Welcome to the East Sussex Have your Say Hub.

We're committed to involving people in decisions that affect them, and value their input in planning, delivering and evaluating services.

Opportunities to give us your views are included below. You can search for consultations by keyword, postcode, interest etc. You can also see how previous feedback has influenced our decision making process and what has happened as an outcome.

The results of consultations that were carried out before April 2013 are available on request.

If you would like information on any of our consultations in another format, including paper copies, please contact the person named on the individual consultations.

For more ways to have your say including petitions, council meetings, or by joining one of our forums, groups and panels, please visit our consultation page.

We Asked, You Said, We Did

Here are some of the issues we have consulted on and their outcomes. See all outcomes

We Asked

We asked what you thought about our plan to change the way we provide residential and day services in the Crowborough area.

You Said

Most people are very positive about our plans. Some people are worried about things changing. People had lots of ideas for how we could help them to prepare (see results section above).

We Did

We will work closely with people and their relatives and carers to get used to the changes. We will use your ideas to help people prepare. We will also involve everyone in the improvement work at Hookstead.

We Asked

We asked what you thought about our plan to make changes to the day services in the Hastings and Rother area.

You Said

There were mixed views on our plans – a third agreed; a third were unsure; and a third disagreed. People said if they did go ahead that they would need lots of support to get used to the changes. They also wanted to be involved in the refurbishment process. There were lots of suggestions for how we help people to prepare for the changes (see results section above).

We Did

We will work closely with people and their carers to get used to the changes. We will use your ideas to help people prepare. We will also involve everyone in the improvement work at Beeching Park and the Working Wonders building.

We Asked

We wanted to hear from people with long term conditions about their experience of managing their condition and using services.

You Said

  1. Around three quarters of you have more than one long-term condition. You told us there is too much focus on your condition in isolation and that disjointed services make you feel like you aren’t being treated as a whole person.
  2. Nearly three quarters of you sometimes or often experience anxiety or depression.
  3. Many of you talked about positive thinking and the value of having hobbies and volunteering. You also told us how much you value support groups and having contact with your peers.
  4. Over half of you said you don’t use tools and technology to manage your condition.
  5. The majority of you said you know how to stay healthy and reduce your risks of developing further health complications. You also spoke about wanting to manage your condition better and have more confidence and control.

We Did

  1. While we know that condition-specific support has a role to play in helping people to manage their conditions, it is also important to offer whole person support for people who have multiple conditions. We are working on developing services that offer this sort of support, such as creating joint social care and health teams.
  2. We are looking into how we can better support the mental health needs of people with long term conditions. We have joined a national network looking into best practice in this area and we have held a focus group for people with long term conditions and mental health needs. We are now exploring how we can offer people with long term conditions access to Improving Access to Psychological Therapies (IAPT) services.
  3. We are working with partners in Hastings and Rother on a project to develop and support self-help groups in the area. A report setting out learning from this work will be shared in March 2017. We are also exploring how we can increase the number of peer supporters in the county.
  4. We are working on a project to increase the use of Technology Enabled Services in the county. We want to make them available to more people and target them at those who would benefit most, such as people with long term conditions. We have already launched Health Help Now – a website and downloadable App listing common symptoms and suggestions for treatment in East Sussex, based on location and the time of day.
  5. We are pleased that so many respondents said that you know how to stay healthy. We do know, however, that not everyone feels that way. We want to ensure that our services support those people who don’t have the skills, confidence and knowledge to manage their health. We are working on a project that will help people to self-care in a way that works for them and ensuring we tailor services so that those who find it difficult to self-care get the support they need. We hope to start the project in April 2017 and are currently watching with interest in other areas of England which are already doing this.